Location: Dallas, Texas
Employees: 150+

GreenFields Logistics was rapidly expanding across the southern U.S. As their operations scaled, so did the complexity of their IT needs. The in-house IT team struggled to manage:

• Frequent downtime in key systems (inventory and route tracking)

• Poor network performance and unreliable data backups

• Inconsistent cybersecurity policies

• Rising hardware maintenance costs

• Lack of real-time support for remote employees

They realized that technology was holding them back instead of enabling growth.

Solution

The company partnered with BreamIT Solutions to implement a comprehensive Managed IT Services plan. After an in-depth IT audit and strategy session, we delivered the following solutions:

1. 24/7 Remote Monitoring and Helpdesk Support

   • Reduced downtime with proactive monitoring

   • Remote assistance within minutes for employee IT issues

2. Cloud Infrastructure Migration

   • Migrated on-premise servers to Microsoft Azure

   • Enabled secure access to files and systems for remote staff

3. Cybersecurity Overhaul

   • Deployed advanced endpoint protection

   • Implemented multi-factor authentication (MFA) and firewall upgrades

   • Conducted regular security awareness training for employees

4. Network Optimization

   • Redesigned the internal network to improve speed and reliability

   • Implemented SD-WAN for multi-site connectivity

5. Backup and Disaster Recovery

   • Configured automated, encrypted backups

   • Implemented a disaster recovery plan with a 2-hour RTO (Recovery Time Objective)

Results

Within six months of deploying Managed IT Services, GreenFields Logistics saw measurable improvements:

• 50% reduction in IT-related downtime

• 30% savings in annual IT operational costs

• Significantly faster file access and network speed across all locations

• Zero data loss incidents

• Improved employee productivity and satisfaction

Their CIO reported:

“Partnering with BreamIT was a game-changer. We finally have confidence in our systems and can focus on growing the business, not fighting tech fires.”

Conclusion

This case illustrates the power of a tailored Managed IT Services plan. With the right partner, businesses like GreenFields Logistics can transform their IT infrastructure from a liability into a strategic asset.

Managed IT Services offer a smarter, scalable, and secure path forward, whether you’re dealing with constant outages, slow systems, or growing compliance demands.